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Health Nexus - Example of the successful implementation of the French Language Services Act

On Feb. 23, as part of the Health Leadership program, Reflet Salvéo organized a full day of training on the Ontario French Language Services Act.

The meeting was held at the Courtyard by Marriott in downtown Toronto. As part of the program, Reflet Salvéo had invited HC Link to present the history of Health Nexus, an organization officially designated as bilingual.

About 40 people, Francophones and Francophiles of the Greater Toronto Area, professionals and stakeholders involved in the Francophone community, took the opportunity to better understand and experience their 'francophonie'. It was an opportunity to discover or improve their knowledge of the law's context, its application and impact in their lives.

During the afternoon, several speakers presented different aspects regarding the implementation of the law, including Mohammed Ghaleb from the Office of the French Language Services Commissioner, Julie Lassonde from the Association of French Speaking Jurists of Ontario, Tharcisse Ntakibirora from the Toronto Central Local Health Integration Network, and Ronald Dieleman of Health Nexus.

In his presentation about the history of Health Nexus, Ronald indicated that the organization was founded 26 years ago (1986) and has officially been designated bilingual since 1996. From the outset, Health Nexus has evolved in a bilingual culture, developing a bilingual reflex that shapes its approach to translating and adapting its resources, adjusting its human resources, building relationships with the Francophone community throughout the province and creating a sense of belonging where all employees get their due.

Through HC Link, Health Nexus continues to carry the torch and share its leadership in assisting both Francophone and Anglophone community organizations to develop their bilingual culture. We know language is an important factor, and indeed a determinant in health promotion.

On this occasion, Ronald presented How to Engage Francophones... When You Don't Speak French!, a HC Link @ a glance resource.

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